As the global bank works hard to strengthen its competitive position, the company is taking tough actions to reduce complexity and increase synergies. At the same time, a major culture transformation is underway to deepen levels of ownership, productive debate, and client focus. Citi is partnering with Potential Project to provide leaders with a framework and practical skills for driving these hard but necessary changes in a human way. Citi’s Human-Centered Leadership program builds the behaviors and habits that create a culture of excellence and teach leaders different ways of supporting their people.
